Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Environmental Cleaning,
Personal Services,
Building and Construction,
Human Resource Management Employment and Recruitment
This course is a management level qualification requiring trainees to complete those individual modules they require for particular job roles. Each unit will be taken as individual option. Trainees will gain knowledge and become competent in skills from a broad range of highly-developed management skills specific to the Tourism/F&B Industry.
Provider: WILLIAM ANGLISS INSTITUTE PTE. LTD.
This course is a management level qualification requiring trainees to complete those individual modules they require for particular job roles. Each unit will be taken as individual option. Trainees will gain knowledge and become competent in skills from a broad range of highly-developed management skills specific to the Tourism/F&B Industry
On completion of this unit, the learner will have the knowledge and application skills in promoting creativity. This includes: • Conducting research to promote creativity in organisation • Leading creative practices • Generating and supporting culture of creativity
This is a Managerial level unit of 1 credit. On completion of this unit, participants will have the knowledge and application skills in Manage Loss Prevention and be able to apply to the workplace.
On completion of this unit, the learner will have the knowledge and application skills in administering purchasing and receiving procedures and be able to apply them to the workplace. This includes: • implementing purchasing procedures • implementing receiving procedures • establishing inventory control systems
This course is provided solely for Pan Pacific Hotel Group, Singapore and its employees. This is a supervisory level qualification in the stream requiring students to complete 1 of the Advanced Certificate in Hotel and Accommodation Services competency units. Trainees will gain competency in one unit required to lead a team for Pan Pacific. The trainees will be chosen by Pan Pacific from experienc...
The Service Excellence WSQ Supervisory modules provide the participants with skills and knowledge to lead and coach service team with confidence; and improve relationships with customers by applying effective communication techniques and understanding the types of service behaviours that truly make an exceptional difference to the customers. Participants will also learn to encourage and coordinate...